Refunds and Returns Policy

Date: 6th October 2024

At INMOTION, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your order, we’re here to help. 

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be unused, unworn, unwashed, and in the same condition that you received it.
• The item must have original tag and packaging.
• The return must be initiated within 14 days of the delivery date.

Easy Returns

Want to return your T-shirt? No questions asked! We’ll handle the return process smoothly, fast and efficiently. Simply follow these easy steps:

• Package your T-shirt: Place the T-shirt with original packaging in the envelope within 14 days of receiving your order. 
• Add your information: Write your name, address and order number on the envelope. 
• Send it back: Mail the envelope to our return address: Giliu st. 17-1, Kauno raj., Lithuania, EU.
• That’s it! We will process your return quickly. You will receive a refund within 3 business days of us receiving the t-shirt. We recommend using a shipping method that provides tracking and insurance.

Return Shipping Costs

Customer Responsibility: The customer is responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at hello@inmotionlabel.com with your order number and a description of the issue. We may request photos of the item for verification.

• Replacement or Refund: Upon verification, we will offer you a replacement item (subject to availability) or a full refund.

Contact Information

For any questions or concerns regarding your return or refund, please contact our customer support team:

Email: hello@inmotionlabel.com

We aim to respond to all inquiries within 1 business days.

Changes to This Policy

We may update this Refunds and Returns Policy from time to time to reflect changes in our business practices or for legal or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about our return and refund processes.

Thank you for shopping with Inmotiolabel.com. We are committed to providing you with a positive shopping experience.